FAQ
Answers to some of the most frequently asked questions regarding our services
Don’t hesitate to call us on (07) 3607 9167, if you have questions that are not answered here.
Top Questions
With our expert EV charger installation services, we’ll assist in preparing your house or place of business for electric vehicles. You will be able to do this to ensure that your electric vehicle always has a full battery whenever you need it by charging it at home or at work.
We service both the Sunshine Coast and Brisbane. And depending on your needs, we might be able to go further to assist you. Just ask us!
While Terawatt does offer a same-day EV charger installation service, please note that our ability to offer a same-day service is subject to our workload. But rest assured we’ll always strive to install your EV charger right, first time and ASAP.
Installation times vary depending on your choice of EV charger but as a general guideline the installation process takes between 2-3 hours. Terawatt will get the job done swiftly and cause minimum inconvenience to you – but please note we follow strict quality control measures to ensure your EV charger will be reliable and go the distance for many years to come.
In Queensland, all electricians and electrical contractors are required to hold a licence. Current electrical worker licences are held by our team of electricians. Only licenced electricians are hired by electrical contractors, thanks to a licencing system.
Simply because we guarantee to install your EV charger right, the first time. Because every procedural step we take is designed to achieve this, and we firmly believe that when you work with us, you’ll experience a superior service that will ideally exceed your expectations and leave you to get on with enjoying adventures with your electric car – wherever they take you!
Installation Advice
It takes a mastery of both the charger and your home’s electrical infrastructure to install an EV charger safely. Without this knowledge, the installation procedure could go wrong and jeopardise the safety and functionality of your charger. So leave it to us (the experts).
In comparison to plug-in units, hardwired units provide a wider variety of amperage and charge-speed options. Hardwiring is a reliable solution for outdoor use since it offers a watertight connection that can withstand rain, snow, sleet, and ice.
It is crucial to confirm that your EV’s battery can be charged at a 22 kW or 7 kW charging station. Fast EV chargers are common in public spaces, but you may also install one at home for private usage. Fast chargers that are hardwired and portable are both readily accessible on the market.
Rapid charging stations can be installed by businesses in their parking lots without needing a permit.
It all depends on the car. So for some cars it is recommended but while for other cars it’s not needed. We can advise you on this during your EV charger installation process.
Residential Homes
Yes, you can install an EV charger in your residential home. However, it’s important to consider factors like available electrical capacity, proximity to parking, and any necessary permits or approvals.
The cost of EV charger installation can vary based on factors such as the charger type, electrical upgrades needed, and installation complexity. It’s recommended to get quotes from licensed electricians to determine the exact cost for your specific requirements.
The type of charger depends on your needs. Level 2 chargers are most common for residential use, offering faster charging compared to a standard Level 1 charger.
Yes, it’s crucial to hire a licensed electrician for the installation of an EV charger. They will ensure proper wiring, electrical connections, and compliance with safety standards.
While installing an EV charger will increase your electricity consumption, the impact on your bill depends on factors such as charging frequency, charger efficiency, and local electricity rates. You can monitor your charging usage and consider time-of-use plans for cost optimization.
Body Corporates (Homeowners' Associations)
Yes, residents can install EV chargers in a multi-unit building, subject to the guidelines and approval process set by the Body Corporate. Typically, an agreement is required to address installation, costs, and any potential impacts on common areas.
Shared parking areas may require infrastructure upgrades to support EV chargers, including electrical capacity assessments, distribution panel modifications, and the installation of charging infrastructure in designated parking spots.
Costs can be shared either through an equal distribution among all residents or through a user-pays system where only those who use the chargers contribute. The Body Corporate can decide the most appropriate cost-sharing approach.
The installation of EV chargers in shared properties often requires approval from the Body Corporate or homeowners’ association. It’s important to adhere to their guidelines and obtain necessary permits or consents before proceeding.
Yes, the Body Corporate can consider installing common-use EV chargers in shared parking areas. This approach can eliminate the need for individual installations and promote shared access, subject to the feasibility and preferences of the community.
Load Management Systems (Body Corporates and Electric Vehicle Installations)
A Load Management System is a technology that helps monitor and control the electrical load within a building or property. It optimizes the use of available power and ensures efficient distribution to various electrical devices, including EV chargers.
A Load Management System can assist by intelligently distributing the available electrical capacity to multiple EV chargers within a shared property. It helps prevent overloading the electrical infrastructure, ensures equitable access to charging, and minimizes the need for costly infrastructure upgrades.
Static Load Management involves setting predetermined charging schedules or limits for EV chargers within a shared property. This approach ensures a balanced distribution of electrical load by staggering charging sessions and preventing simultaneous high-demand charging.
Static Load Management helps avoid excessive peak loads, reducing the likelihood of power outages, electrical system failures, or the need for expensive infrastructure upgrades. It allows for efficient use of existing electrical capacity and avoids overburdening common electrical infrastructure.
Dynamic Load Management involves real-time monitoring of electrical demand and dynamically adjusting the power distribution among EV chargers based on the available capacity. It optimizes the use of available power and adapts to changing load requirements.
Dynamic Load Management provides flexibility and allows for the maximum utilization of available electrical capacity. It can prioritize charging based on user preferences or predefined rules, ensuring efficient and fair distribution of power among EV chargers in real-time.
Yes, implementing a Load Management System typically requires the installation of additional hardware, such as energy meters, communication devices, and load control modules. It may also involve integrating the system with EV charging stations or charging management platforms.
Yes, a Load Management System can accommodate various charging speeds and power levels. It can prioritize higher power levels for EVs with urgent charging needs while balancing the overall electrical load across the property.
Implementing a Load Management System involves consulting with electrical engineers, system integrators, or EV charging solution providers experienced in load management. They can assess the existing infrastructure, recommend suitable hardware and software solutions, and oversee the installation and configuration process.
Implementing a Load Management System involves consulting with electrical engineers, system integrators, or EV charging solution providers experienced in load management. They can assess the existing infrastructure, recommend suitable hardware and software solutions, and oversee the installation and configuration process.
Yes, a Load Management System can be integrated with renewable energy sources, such as solar panels, or battery storage systems. This integration allows for optimizing the use of renewable energy and utilizing stored energy during peak charging periods, further enhancing the sustainability of EV installations.
Our Company
We are a proud Australian business serving the Sunshine Coast and Brisbane that guarantees to install your EV charger right, first time so that you can plug in, charge, and go anywhere. Visit this page to learn more about us.
A business that chose to take action after growing tired of the same old EV charger installation solutions by prioritising your needs in order to produce superior results that go above and beyond your expectations (our goal).
EV charger installation experts for over 25 years’ and working 8:00am – 5:00pm AEST weekdays (excluding public holidays).
Because we only believe in providing services that not only meet but also surpass the expectations of our clients by adhering to our 4 success pillars: 1. Integrity. 2. Mastery. 3. Innovation 4. Care.
Other
Please send an email to hello@terawatt.com.au with any PR inquiries. We would love to talk!
You may read our complete privacy statement here but be assured that we take the protection of your privacy very seriously. Our promise to you is that we will only ask you for the data required to carry out your service. You can remove yourself from our mailing list at any moment because we only offer “value” in our emails and we both detest spam (by clicking the link in the footer of our emails).
Sure! If you have any questions, please get in touch with us. We’d be pleased to assist you!
